Yandex SpeechSense

Yandex SpeechSense is a service that can help your business get contact center analytics going.

Yandex SpeechSense is built around Yandex's Cloud ML technologies: Yandex SpeechKit will perform speech recognition, collect dialog statistics, and identify keywords, whereas YandexGPT Pro will help summarize the data.

Getting started

Upload the first record of the agent's dialog with a customer to service

Step-by-step guides

How to perform routine operations

Concepts

Learn about basic concepts and how the service works

Quotas and limits

Technical and organizational limitations

Access management

Configure access permissions to use the service

Pricing policy

Service pricing and cost calculations

Release notes

Releases and updates

This service is subject to a service level agreement.

The service level is set out in the document titled Yandex SpeechSense Service Level.

For terms of use, see the Yandex SpeechSense Terms of Use.